Blinq

If you want a truly awful experience purchasing a laptop, I’d like to recommend Blinq.

They had some decent “open box” deals on laptops, so I thought I’d give it a try.  First of all, vague shipping times so I paid extra for express shipping.  The “express” 2-3 day shipping evidently meant 2-3 business days  because it took 5.

Then I open the box and discover I didn’t get what I ordered from Blinq  While I ordered i5, 8GB, 13″ laptop, what they’ve shipped me is a Pentium, 4GB, 11″ laptop.  Not the same thing.  At all.

Looking at their website, what they shipped was $148 cheaper.

So, chat with a Blinq customer service rep.

Blinq  Rep: You can send it back or we can refund $90.

Me: Let me see, I think $90 is less than the $148 difference.

Blinq Rep: I can refund $140.

Me: Um…let me check my math….

Rep: I talked to my supervisor and I can issue you a refund of $148.

Meanwhile, what Blinq sent really is a piece of crap.  Way lower specs.  Slower, less storage, crap CPU.  It’s light…and small…and junk.  Shipping back to Blinq right away.